Terms and Conditions


Welcome to DIVA SPA WELLNESS CENTER

These Terms & Conditions govern the use of the DIVA SPA WELLNESS CENTER website and services. By accessing our website or booking our services, you agree to these terms.

Business Name: DIVA SPA WELLNESS CENTER
Trade License Number: 6725739
Location: Dubai, United Arab Emirates

Services

DIVA SPA WELLNESS CENTER provides professional wellness, massage, relaxation, and spa services.

All services are subject to availability and may be modified, updated, or discontinued without prior notice.

Appointments & Bookings

Appointments may be made through our website, telephone, WhatsApp, or other approved communication channels.

While we make every effort to accommodate booking requests, appointments are subject to confirmation and availability.

We reserve the right to refuse or cancel bookings when necessary.

Pricing

All prices are listed in AED (United Arab Emirates Dirham).

Prices, packages, promotions, and service durations may change without prior notice.

The price confirmed at the time of booking will apply to the appointment.

Arrival & Late Arrivals

Clients are encouraged to arrive on time for scheduled appointments.

Late arrival may result in a shortened treatment time to avoid delays for other clients.

The full service fee may still apply for significantly late arrivals.

Cancellation Policy

Clients are encouraged to notify us as early as possible if they need to cancel or reschedule an appointment.

Repeated no-shows or last-minute cancellations may result in booking restrictions.

Health & Safety

Clients should inform staff of any medical conditions, allergies, injuries, or health concerns before receiving treatment.

Our services are intended for wellness and relaxation purposes and are not a substitute for professional medical advice, diagnosis, or treatment.

Professional Conduct Policy

DIVA SPA WELLNESS CENTER provides professional wellness, massage, and spa services only.

Any inappropriate behaviour, unlawful conduct, harassment, offensive language, or requests inconsistent with professional wellness services will result in immediate refusal or termination of service.

Management reserves the right to refuse service at its discretion.

Website Use

Users agree to use this website only for lawful purposes.

Users must not:

  • Attempt to gain unauthorized access to website systems

  • Distribute harmful software or malicious content

  • Interfere with website functionality

  • Misrepresent their identity when contacting us

Intellectual Property

All content on this website, including text, logos, images, graphics, and branding materials, is the property of DIVA SPA WELLNESS CENTER unless otherwise stated.

Unauthorized copying, reproduction, or distribution is prohibited.

Third-Party Links

Our website may contain links to third-party websites, including WhatsApp, Google Maps, and social media platforms.

We are not responsible for the content, availability, or privacy practices of third-party websites.

Limitation of Liability

DIVA SPA WELLNESS CENTER shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services, except where required by applicable law.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Updated versions will be published on this page with the revised effective date.

Governing Law

These Terms & Conditions shall be governed by the laws and regulations applicable in the United Arab Emirates.

Contact Information

DIVA SPA WELLNESS CENTER
Trade License No. 6725739
Dubai, United Arab Emirates

Phone: +971 50 120 5787
Website: www.divaspadubai.com


Last updated: 12th May, 2026.

DIVA SPA WELLNESS CENTER ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.

Business Name: DIVA SPA WELLNESS CENTER
Trade License Number: 6725739
Location: Dubai, United Arab Emirates

By using our website, contacting us, or booking our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect:

  • Name

  • Phone number

  • Email address

  • WhatsApp contact information

  • Appointment details

  • Information submitted through contact forms

  • Technical information such as IP address, browser type, and device information

How We Use Your Information

We use your information to:

  • Respond to inquiries and appointment requests

  • Confirm and manage bookings

  • Provide customer support

  • Improve our website and services

  • Communicate appointment information

  • Comply with legal requirements

Cookies & Analytics

Our website may use cookies and similar technologies to improve website functionality and user experience.

We may also use website analytics tools to understand how visitors interact with our website.

You may disable cookies through your browser settings.

Information Sharing

We do not sell, rent, or trade personal information.

Information may be shared only when:

  • Required by law

  • Necessary to protect our legal rights

  • Required to provide requested services

Data Security

We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

No method of internet transmission or electronic storage can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites, including WhatsApp, Google Maps, and social media platforms.

We are not responsible for the privacy practices of external websites.

Appointment Communications

By contacting us through our website, phone, email, or WhatsApp, you consent to receiving communications related to:

  • Appointment confirmations

  • Booking updates

  • Customer service inquiries

  • Service-related information

Professional Services Notice

DIVA SPA WELLNESS CENTER provides professional wellness, relaxation, massage, and spa services only.

Any inappropriate requests or conduct will result in refusal of service.

Contact Us

DIVA SPA WELLNESS CENTER
Trade License No. 6725739
Dubai, United Arab Emirates

Phone: +971 50 120 5787
Website: www.divaspa.ae